Montreal Tech Watch

Company: CakeMail

Position: Deliverability Manager

Responsibilites and Tasks:
We recently doubled the staff at our Montreal office with the addition of a sales and account management team, and welcomed an additional programmer to our development group in Eastern Europe. This brings us to a total of 11 people in the combined family of The Code Kitchen and CakeMail.

Now we’re seeking a Deliverability Manager to build on our in-house expertise as we expand.

What you’ll do

• Build on the ISP relationships established since 2002 during our founder’s previous venture.
• Maintain feedback loop programs and white listing.
• Resolve email filtering and blocking issues.
• Monitor black lists and sender reputation.
• Augment delivery-related data analytics.
• Work with account managers to prevent, communicate and resolve deliverability issues.
• Keep abreast of industry best practices, trends and legal changes and share this knowledge with team members and resellers.
• Participate actively in the email marketing and anti-spam communities.
• Contribute to industry discussions online, such as ReputationWiki.org and the Email Marketer’s Club.
• Collaborate with in-house and third-party developers to hook various deliverability services into the CakeMail API.
• Aid resellers in adopting best practices for content, creative, timing, data and trust-building.
• Propose inventive ways to improve deliverability.
• Have fun doing what you do!

Required Knoweledge:
Essential ingredients

• Experience in ISP relations (2 - 5 years preferred).
• Familiarity with delivery policies and procedures at major ISPs.
• Technical knowledge of email delivery, filtering and authentication.
• Familiarity with privacy and anti-spam policies and laws.
• Strong problem-solving skills.
• Attention to detail and organization.
• Effective interpersonal communication skills.

Icing on the cake:

• Excellent written English, and a strong interest in blogging.
• Knowledge of other languages.
• Experience with Linux and DNS administration.
• Enthusiasm for open source and the collaborative Web.

Compensation:

• Competitive salary.
• Generous options package.
• Possibility of working remotely from anywhere in the world.
• Cupcakes and cool T-shirts!

Additional info:
Get to know us

You can learn all about CakeMail on our website, peruse our blog and check out our Flickr space.

Why join CakeMail?

• Belong to a friendly, tight-knit team of talented, entrepreneurial people.
• Be part of a stimulating startup.
• Work with a truly innovative email marketing platform.
• Blaze new trails by forging relationships beyond the major ISPs worldwide.
• Telecommute from anywhere or come enjoy the great quality of life and culture that Montreal has to offer.

Referral Incentive

We’re offering a year’s worth of email delivery (150,000 sends/month) and CakeMail schwag for a successful referral!

How to apply:
Please send your CV and any other pertinent information or links to
jobs@cakemail.com and let us
know your salary expectations and (re)location preferences.

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