Comments on: Bell confirms P2P traffic shaping

By: dave

dave — Tue, 27 May 2008 05:59:11 +0000

want to really complain, send emails to:

she is senior VP customer experience, she has a team of 20 people, she manages all 10,000 customer service people including outsourced contractors.

I also cc George Cope on all my complaints as well.

By: RoOmIE

RoOmIE — Wed, 23 Apr 2008 18:43:36 +0000

you can make a plaint to the executive office at bell here is the phone number

the more plaints they get the more likely they will remove this crap

Sacha Rollin 1-866-701-004

executive.office@bell.ca

By: John Bakker

John Bakker — Thu, 21 Feb 2008 02:30:23 +0000

I can only say that after 7 conversations with bell sympatico service techs I finally got one to admit that bell sypatico does in fact limit badwidth down to 50 kb/sec from the 8000 that I paid for. The previous 6 calls, after asking them point blank if they limit p2p trafic, stated no that they did not. This tells me that the emplyee’s are either ignorant of their own product or are instructed to lie to the knolegable public. Either way it is a disgrace and in my opinion is a company that will do well in Canada because we as Canadians do not have the guts to demand better..

By: P2P Throttling Comes to Canada | A View from the Isle

P2P Throttling Comes to Canada | A View from the Isle — Wed, 19 Dec 2007 00:05:10 +0000

[...] Heri, as always, has sage words on this as well. Technorati Tags: blognation, blognation Canada, P2P, bandwidth throttling, Bell Canada, Bell [...]

By: Heri

Heri — Wed, 07 Nov 2007 16:55:48 +0000

I was not aware either.

The thing is Bell can get away with it, because Videotron also has had bad press, by capping total monthly download at 100gb. The problem is that instead of seeing technology and services advancing in Montréal, I am sometimes thinking we are taking a step back.

those are great points by the way, Denis, couldn’t write it better.

By: Denis Canuel

Denis Canuel — Wed, 07 Nov 2007 13:55:13 +0000

This is very frustrating. I’m not a Bell customer and when I see this, I see that Bell is not able to adapt itself to new technologies and to user’s demand. This is just like the music industry and the Videotron “unlimited” issue. Crisis = opportunity and companies just don’t get that..!

Today’s “problem” is P2P and tomorrow’s problem will be something else. We have to live with the technology or other countries will surpass us quickly. China is already a very hot place for P2P technology (http://blog.wired.com/monkeybites/2007/10/chinese-p2p-tru.html) and cutting down is not the solution; it slowly brings us back to the stone age. What to do? Invest in better infrastructure, offer special “P2P enhanced” accounts which speed up P2P for a premium (BUT w/o degrading other services!), offer better caching services, etc.

P2P is here to stay and in fact, is growing so it makes no sense to restrict it in any way. P2P is not always illegitimate and even if it is, it’s not the ISP’s duty to play the police. It’s like if Ford were to restrict speed on cars carrying drugs. It’s just not their job. The ISP’s job is to offer the best service around. If not, people will switch ISP.

The sad part, however, is that a lot of people can’t afford to move to another ISP as they live in small towns where only Bell deserves them. Oh well, maybe someone, somewhere will get it some day…

By: blognation Canada » Blog Archive » P2P Throttling Comes to Canada

blognation Canada » Blog Archive » P2P Throttling Comes to Canada — Tue, 06 Nov 2007 19:35:10 +0000

[...] Heri, as always, has sage words on this as well. Technorati Tags: blognation, blognation Canada, P2P, bandwidth throttling, Bell Canada, Bell [...]

By: Montreal Tech Watch

Montreal Tech Watch — Tue, 06 Nov 2007 09:55:15 +0000

new post: Bell confirms P2P traffic shaping http://tinyurl.com/2g4b26

By: Fred Brunel

Fred Brunel — Tue, 06 Nov 2007 05:52:19 +0000

I think users should be warned about that. I’m a Bell subscriber and I didn’t know anything about such practice.